Zomato to Share Customer Contact With Restaurants Only After Consent: CEO Mangla

Zomato CEO Aditya Mangla clarified that the plans pertain to a new in-app feature that will allow customers the option to opt-in to receive marketing and promotional updates directly from restaurants they order from thereafter

Notably, Zomato was in the final stage of discussions with the restaurants’ representative body, the National Restaurants Association of India (NRAI), to allow restaurants to access customers’ data

This comes when customer data has been a point of contention…