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Through those years, employees occasionally flagged abuse behavior that Ticketmaster and Live Nation were financially motivated to ignore, the FTC alleged. In 2018, one Ticketmaster engineer tried to advocate for customers, telling an executive in an email that fans can’t tell the difference between Ticketmaster-supported brokers—which make up the majority of its resale market—and scalpers accused of “abuse.”
“We have a guy that hires 1,000 college kids to each buy the ticket…
