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When Amazon CEO Andy Jassy wrote last month that he expected the company’s use of artificial intelligence to “reduce our total workforce” over the next few years, it confirmed the fear among many workers that AI would replace them. The fear was reinforced two weeks later when Microsoft said it was laying off about 9,000 people, roughly 4% of its workforce.
That AI is poised to displace white-collar workers is indisputable. But what kind of workers, exactly? Jassy’s announcement landed in the middle of a debate over just this question.
Some experts…
