MoFA Highlights AI-Driven Governance and Citizen-Centric Innovation
The UAE Ministry of Foreign Affairs (MoFA) has confirmed its participation in GITEX Global 2025 Dubai, showcasing a bold vision for the country’s digital transformation journey. The announcement, published on the UAE Ministry of Foreign Affairs’ Media Hub, reflects the nation’s commitment to pioneering AI-driven governance, interconnected services, and customer-centric innovation.
Set to take place from October 13 to 17, 2025, at the Dubai World Trade Centre, GITEX Dubai 2025 will once again bring together the world’s leading technology innovators, startups, and government organizations under one roof. This year marks the 45th edition of the global tech event, further establishing the UAE as a global leader in digital government excellence and smart transformation.
UAE’s Digital Vision Showcased at GITEX Dubai
Participating under the Telecommunications and Digital Government Regulatory Authority (TDRA) platform, MoFA will unveil a range of new initiatives designed to enhance operational efficiency, reduce bureaucracy, and improve the customer experience. The Ministry’s theme at GITEX 2025 centers around “Readiness, Creativity, and Collaboration”, emphasizing proactive, user-centric, and innovative government services.
Officials stated that the MoFA’s participation reflects its strategy for comprehensive digital transformation, focusing on artificial intelligence (AI) integration and data-driven decision-making to build a more agile and efficient public sector.
Among the key initiatives to be featured are:
- The Zero Government Bureaucracy Programme – aimed at eliminating unnecessary procedures.
- The UAE Government Excellence Programme – benchmarking public sector innovation.
- The UAE Unified Design System – standardizing digital services for seamless user experiences.
These initiatives are part of a wider national effort to establish the UAE as a global benchmark for smart governance.
MoFA’s Smart Transformation Initiatives
During GITEX 2025 Dubai, MoFA will officially kick off its exhibition activities with demonstrations of its latest digital services and AI-driven platforms. The Ministry will highlight how it is modernizing consular operations, enhancing intergovernmental cooperation, and ensuring secure, efficient digital services for citizens and residents.
On the second day, MoFA plans to sign several cooperation agreements with government and private sector partners to expand digital integration across UAE institutions. These partnerships aim to strengthen intergovernmental connectivity and foster real-time data exchange, reflecting the UAE’s leadership in public sector innovation.
In line with the “Year of Community 2025”, MoFA will also launch new digital consular services that empower citizens and streamline access to essential resources abroad.
Embracing AI and Citizen-Centric Government
At the core of MoFA’s presence at GITEX Global 2025 Dubai is a clear message: technology must serve people first. The Ministry’s showcase will demonstrate how AI is being used to predict service needs, personalize user experiences, and enhance responsiveness to public feedback.
Visitors will be able to interact with an AI-powered digital interface at the Ministry’s exhibition stand, allowing them to explore real-time service options, provide feedback, and access support instantly. This aligns with Dubai’s wider digital agenda to make government operations proactive, paperless, and predictive.
A special media presentation scheduled for October 15 will provide insights into how MoFA is leveraging AI and advanced analytics to optimize decision-making and elevate diplomatic service standards.
GITEX Dubai 2025: A Global Innovation Hub
This year’s GITEX Global 2025 spans over 40 exhibition halls, covering transformative themes such as AI, digital health, cybersecurity, quantum computing, and fintech. The event brings together over 6,000 exhibitors, 180 countries, and hundreds of global government delegations, all exploring the intersection of innovation and governance.
By participating in GITEX 2025, MoFA reinforces the UAE’s global reputation as a leader in technology adoption and digital diplomacy — combining state-of-the-art systems with human-centric values.
As GITEX Dubai 2025 opens, MoFA’s participation symbolizes the UAE’s unwavering pursuit of excellence, readiness, and forward-thinking governance.
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