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The 3 a.m. Call That Changed The Way I Design APIs

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At 3:17 a.m. on a Tuesday, my phone buzzed with the alert that would reshape the way I think about API design.

Our customer-facing API had stopped responding. Not slowly degrading; it was completely dead. Three downstream services went with it. By the time I got to my laptop, customer support tickets were flooding in.

The root cause? A single database replica had gone down, and our API had no fallback. One failure cascaded into total unavailability. I spent the next four hours manually rerouting traffic while our customers waited.

That night…

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