‘Tends to affect the poor’: Nithin Kamath flags challenges of digital onboarding for rural users on fintech platforms

Zerodha co-founder Nithin Kamath points out that fintech platforms have aided financial inclusion in India, especially in rural areas, yet challenges of digital onboarding continue. He advocates for user-centric technology designs that address limitations and support vulnerable communities without causing disruptions.

In a post on the social media platform X, Kamath said, “The entire Indian financial services industry, including Zerodha, has been a massive beneficiary of the ease of digital onboarding via Aadhaar e-Sign, eKYC, etc. It has been a big…