Spyne, a global automotive AI platform, today announced the launch of Vinnie, the country’s first autonomous AI assistant designed to solve one of the industry’s biggest blind spots: broken customer communication. Purpose-built for car businesses worldwide, Vinnie helps dealerships respond to calls instantly, qualify and convert leads faster, and drive measurable improvements across the entire sales funnel, with zero manual effort.
Designed as a native extension of Spyne’s visual merchandising suite, Vinnie integrates seamlessly into existing dealership website VDPs (Vehicle display pages), enhancing, not replacing, current workflows. Whether it’s for sales, service, financing, or inventory, Vinnie offers 24*7 AI agents for these business functions.
In an industry where every missed conversation can mean lost revenue, dealerships continue to face mounting pressure from high call volumes, fragmented lead handling, and limited bandwidth for consistent follow-ups. Vinnie addresses this gap by automating 100% of dealership communication, from lead inquiries and vehicle information to appointment scheduling and post-sale engagement, across voice calls, chat, and email.
Vinnie understands buyer intent, prioritizes hot leads, and guides customers toward booking test drives, asking questions, or closing deals — all in real time. This leads to faster response cycles, better lead vconversions, and a seamless customer experience at scale.
Vinnie acts as a 24/7 intelligent front desk that never misses a conversation. It not only responds but also interprets buyer intent, filters qualified leads, and drives them toward meaningful next steps, handling every conversation with intelligence and speed across channels.
What Vinnie Delivers:
● End-to-end automation across sales, service, and support functions from first contact to follow-
up.
● Instant buyer engagement with 24/7 response over voice generated from real-time dealership
data.
● Smart lead qualification to identify high-intent buyers using behavioural analysis and contextual
cues
● Easy integration with dealership websites, CRMs, and sales platforms
● Better marketing ROI when paired with Spyne’s performance-led ad engine
Early adopters of Vinnie have seen up to 4x faster response times, 42% more qualified leads, and 37% fewer missed follow-ups within the first month. With the launch of Vinnie, Spyne continues its mission to build leading software for automotive businesses. Vinnie is more than a tool — it’s a step toward an AI-powered dealership of the future.
“Our vision at Spyne is to build AI native smart products for dealers,” said Sanjay Varnwal, CEO and Co- founder of Spyne. “Dealerships today need more than automation; they need AI technology that is easy to use and can think, adapt, and drive real outcomes. That’s the future we’re building for.” Spyne is building a full-stack AI ecosystem to transform automotive retail, streamlining everything from vehicle presentation to customer engagement. Its solutions help dealerships digitize faster, operate more efficiently, and stay ahead in an increasingly competitive, buyer-led market.
With Vinnie, Spyne strengthens its position at the forefront of automotive innovation, not just automating workflows but reimagining how dealerships sell, scale, and succeed in the digital age.
