ServiceNow Says Windsurf Gave Its Engineers a 10% Productivity Boost

In an era dominated by the public cloud, ServiceNow takes a different path: 90% of its workloads — including most of its AI infrastructure — run on its own physical hardware.

For this episode of The New Stack Agents, we spoke with Pat Casey, the company’s CTO and co-founder, to understand his approach. He shared details on how ServiceNow is building its own GPU hubs, why the company switched its developers from GitHub Copilot to Windsurf (and saw a 10% productivity boost), and what the rise of AI coding assistants means for the future…