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Salesforce says it’s saving about $100 million a year by using AI tools in the software company’s customer service operations. From a report: The company is working to sell AI features that can handle work such as customer service or early-stage sales. To illustrate the value of the Agentforce product to business clients, Salesforce has been vocal about its own use of the technology.
Chief Executive Officer Marc Benioff announced the statistic on Salesforce’s savings during…
