Digital commerce platforms of Reliance Retail, the retail subsidiary of Reliance Industries Ltd (RIL), saw a 2.5X increase in the number of orders delivered, bringing the daily total to nearly 6 lakh orders (FY22), during the fiscal year 2021-22.
Furthermore, RIL said during its annual general meeting that the digital platforms received 4.5 billion visits last year, a 2.3X increase year on year. In terms of retail, Isha Ambani, executive director of Reliance Retail Ventures, stated that the company spent the year investing in acquisitions and partnerships in order to enter new categories, strengthen its service capabilities, and expand its reach into new markets. “We have accelerated our New Commerce initiative, which is driven by an inclusive spirit.” “We have grown our merchant partner base to over 20 lakh partners since our launch two years ago,” Ambani said.
