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Rapid GCC growth reshapes India’s outsourcing industry



Recent exponential growth of global capability centres (GCC) in India may have come at the expense of the people-led tech outsourcing industry – the country’s biggest services exports over the past three decades and unquestionable change agents for once-sleepy towns such as Bengaluru, Pune, and Hyderabad.

MNCs, which are setting up these GCCs or expanding existing facilities, are also the top spenders of tech for the $280-billion listed Indian pureplay. The increasing insourcing of core tech tasks – especially the top end, high-value work – may…



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