NZXT hit with civil RICO suit in California over controversial PC rental biz — class-action lawsuit alleges PC Flex Program is a ‘bait-and-switch-scheme’ that included used and inferior hardware

NZXT’s once-hyped PC rental service is headed to federal court. The Flex program, first launched in 2024 as a monthly gaming rig subscription, promised affordability for players who couldn’t stomach the up-front cost of a multi-thousand-dollar build. But just a year later, amid mounting customer complaints and an exposé by Gamers Nexus, NZXT and its rental partner Fragile are being sued under the same statute used to fight organized crime.

Filed on August 5 in the Northern District of California, Burns…