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Neato Backtracks on Promise to Support Its Robot Vacuums: Buyers Aren’t Happy


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If you purchased one of Neato Electronics’ robot vacuums before the company shut down in 2023, we have bad news if you’re still using your device.

Neato is permanently cutting off cloud support for its discontinued line of robot vacuums, such as the Neato D10 and D9, according to emails the company sent to customers and seen by The Verge. This means you won’t be able to control your device via the…



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