Italy Tells Meta To Suspend Its Policy That Bans Rival AI Chatbots From WhatsApp

Italy’s antitrust regulator Italian Competition Authority ordered Meta to suspend a policy that blocks rival AI chatbots from using WhatsApp’s business APIs, citing potential abuse of market dominance. “Meta’s conduct appears to constitute an abuse, since it may limit production, market access, or technical developments in the AI Chatbot services market, to the detriment of consumers,” the Authority wrote. “Moreover, while the investigation is ongoing, Meta’s conduct may…