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IT service providers are finding alternative ways to repackage discounts and productivity gains derived through artificial intelligence, as more projects become AI-enabled, shrinking timelines as well as the size of contracts and teams.
For many new and renewed contracts, values are being marked down by 20-30%, according to industry analysts. Meanwhile, service providers are making gains in terms of efficiency and reduced project costs due to the use of AI, and are ploughing back the savings into selling add-on products and services. This ensures that…
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