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Instacart agrees to refund subscribers $60 million in FTC settlement

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In a blog post, Instacart emphasized that it has admitted no wrongdoing and elected to settle to “move forward.”

The app defended its “$0 delivery fees” claim by reminding customers that “we clearly and consistently distinguish delivery fees from service fees, which are always shown as a separate, itemized line.” Instacart also noted that subscribers receiving refunds were sent email reminders before renewals were charged. Further, any subscriber shocked by the charges…

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