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Infosys launches Customer Experience Suite for Salesforce



IT services firm Infosys on Friday announced the launch of its Customer Experience Suite for Salesforce, aimed at helping enterprises scale their digital workforce and enhance customer experiences through advanced AI-driven solutions.

The new suite builds on Infosys‘ longstanding collaboration with Salesforce and leverages Infosys Topaz, an AI-first set of services, combined with Salesforce’s agentic AI capabilities, according to a regulatory filing by the company.

The suite offers a range of Agentforce solutions to streamline customer interactions,…



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