If the past few months have taught us anything, it’s that managing digital incidents has become a part of IT’s daily routine. Research shows that 84% of businesses have experienced an increase in outages in the past two years. The rise in digital incidents serves as a stark reminder that resilience in IT operations is no longer optional. It’s business-critical.
Building Resilience Is No Easy Task
What is operational resilience?
Put simply, it’s the ability to predict, withstand, recover from or adapt to IT outages. It’s the…








