Amid the ongoing troubles of hyperlocal delivery startup Dunzo, its mobile app and website are down.
Its website is showing the message, “{“error”:”Something went wrong.”}.” The mobile app is displaying, “Something doesn’t seem right.”
New users are currently unable to sign in on the app. Users in some regions of the country have not been able to access the app for some days now.
While Dunzo
has not issued any official statement on the issue, a person close to the startup told Inc42 that the app and the website are facing some “migration issues”.
App migration is the process of moving software applications from one environment to another.
Meanwhile, sources told Inc42 that all the employees of Dunzo have left the startup. Some employees also filed a complaint against cofounder Kabeer Biswas at the Indira Nagar Police station in Bengaluru on January 9 for their pending salaries.
The complaint, accessed by Inc42, alleges that Dunzo hasn’t paid salaries to about 400 employees.
Meanwhile, the sources said that Biswas is likely to meet the investigating officer tomorrow (January 14) to discuss the matter.
Amid a funding crunch, Dunzo delayed salaries of its employees multiple times in the last year. While it didn’t pay the salaries for the month of November 2024, it also delayed the disbursement of salaries for June and July for months.
Dunzo fired a number of employees in 2023 as well as 2024 due to the financial woes, while few employees quit the startup to join other organisations.
The latest development comes days after Biswas quit Dunzo. He was the last remaining cofounder who was with the startup. Biswas is set to join ‘Flipkart Minutes’ to lead the operations of the quick commerce business of the ecommerce giant.
Dunzo has reportedly approached Reliance Retail, Flipkart, PhonePe and Swiggy for an acquisition.
Last week, Inc42 also reported that Reliance Retail has written off its $200 Mn investment in Dunzo.
Founded in 2014, Dunzo initially offered pick-and-drop services. It shifted to quick commerce in 2021 and secured $240 Mn in funding from Reliance Retail in 2022.
