When Amazon Web Services went down in October, the ripple effects were immediate. Major retailers, platforms and SaaS applications across the web went dark. A few days later, Microsoft Azure experienced its own widespread outage. These back-to-back incidents were a stark reminder of something every IT leader knows but sometimes forgets: No cloud provider is immune to downtime.
Resilience starts with realism. In cloud operations, the goal isn’t to prevent every failure — it’s to prepare for when one inevitably happens. That means…
