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Two years ago, ChatGPT and large language models (LLMs) dominated the headlines. But the conversation has advanced from the creation of generative AI models to how agentic AI can utilize them to take specific actions with minimal human supervision and create real business value.
The benefits of agentic AI systems include being able to perform multistep problem-solving tasks, generate nuanced and context-dependent responses to queries, and learn from experience to improve accuracy and customer satisfaction. According to PwC’s AI Agent…
