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Artificial Intelligence (AI) now handles nearly half of all insurance workflows at Policybazaar. This has improved turnaround times, claims accuracy, and customer satisfaction, according to the company’s latest internal report.
The report states that 45% of insurance workflows are managed by AI, reducing manual intervention and errors. Nearly 48% of customers now receive their policies within 15 minutes, compared to 4 hours earlier.
The shift marks a sharp improvement in operational efficiency and customer experience.
AI has also driven a 14x…
