Amazon’s corporate workforce may shrink as AI takes over routine tasks

Rollout of generative AI and agents will reduce Amazon‘s total corporate workforce in the next few years, Andy Jassy, CEO of the online retailer said in a note to employees on Tuesday.

Artificial intelligence is reshaping the global workforce by automating routine and repetitive tasks, and industry leaders expect this to prompt a reduction or transformation of certain roles across industries.

Despite uncertainties, many experts agree that AI will not lead to mass unemployment, but rather to a reshuffling of the workforce.

“As we roll out more…