As part of the deal, TCS will strengthen Follett’s technology operations by adopting its signature Machine First delivery approach, coupled with its proprietary accelerators like TCS Cognix, an AI-driven human-machine collaboration suite that provides pre-built, cloud-based modules.
This will automate manual processes for the company and provide enterprise infrastructure management platform with built-in security and regulatory compliances that will predict, prescribe and remediate performance issues that can impact business operations. TCS’ Cloud Exponence platform, which helps services management in hybrid cloud environments, will help Follett’s operations across cloud platforms.
Prasad Keshava, vice-president of enterprise infrastructure for Follett, said, “At Follett, we believe every interaction a student has with us contributes to their potential for success. That’s why our partnership with TCS is crucial, along with a well-structured governance and accountability matrix.”
The partnership will also enable Follett to enhance its cybersecurity and embed added security by design into its operations. TCS will safeguard Follett’s digital estate by managing its Security Operations Center and provide email, network, identity and access management security services, along with tools to enhance their governance, risk and compliance processes.
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