Salesforce CEO Marc Benioff has expressed his admiration for the incredible growth of the company in the Indian market, surpassing all expectations. He also commended India’s approach to regulations, including the recent passage of the data protection bill and preparations for the Digital India Act, which will include AI guardrails.
Benioff noted that Salesforce has significantly expanded its engineering center in India, and the productivity of Indian employees has exceeded their wildest expectations. Salesforce, a major player in the enterprise software industry with FY23 revenue exceeding $31.4 billion, has seen substantial success in the Indian market.
He praised the Indian government’s proactive stance on regulations, expressing hope that it will continue. Many global tech giants are increasingly investing in India due to its rapid digitization, economic growth, and widespread mobile and internet usage.
Salesforce currently employs over 9,000 professionals in India, with offices in Bengaluru, Mumbai, Delhi, Hyderabad, Pune, and Jaipur. The company’s growth in India has been driven by businesses adopting cloud technologies, with leading Indian companies like Air India, HDFC Ltd, Tata CliQ, and Mahindra Ltd utilizing Salesforce technologies to connect with customers.
Salesforce’s customer growth in India is supported by a robust ecosystem of partners, over two million Salesforce developers, and a substantial number of Trailhead users, making it one of the largest markets outside of the United States.
Earlier this year, Salesforce announced the expansion of its Centre of Excellence (CoE) in Hyderabad, further strengthening its presence in India
