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Uber India enters B2B logistics via ONDC

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Ride-hailing major Uber India has launched Uber Direct, its first business-to-business (B2B) logistics service in India through a partnership with ONDC.

Uber Direct allows merchants on the ONDC network to plug into Uber’s existing delivery infrastructure. At launch, the service is handling grocery deliveries for clients such as Zepto and KPN Farm Fresh, with plans to expand into restaurant deliveries, e-commerce logistics, and other categories across additional cities. 

The move marks Uber’s shift beyond ride-hailing and parcel courier services,…

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