Samsung user loses life after Galaxy phone fails to reach emergency hotline

TL;DR

• A resident of Sydney, Australia, lost their life after being unable to reach emergency services.
• After a preliminary investigation, the user’s telecom operator has claimed they were using an “unsupported Samsung handset.”
• Certain outdated Samsung phones in Australia are known to drop calls when calling 000, Australia’s emergency line.
• Samsung and major carriers in the region have urged consumers to update their phones or replace them.