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Microsoft Windows Users Face BitLocker Recovery Bug That Could Brick PCs

A Troublesome Update Triggers Panic for Windows 10 and 11 Users

Microsoft Windows users are being urged to proceed with caution after reports surfaced of a BitLocker recovery bug affecting systems running the latest updates. According to PCWorld’s November 2025 report, several users who installed Windows updates released after October 14 have found their PCs suddenly booting into BitLocker Recovery Mode, locking them out of their systems entirely.

The issue primarily impacts Windows 11 (versions 25H2 and 24H2) and Windows 10 version 22H2, with early reports suggesting that Intel-based devices supporting Connected Standby are most affected.

Users encountering the problem are greeted with a blue recovery screen demanding their BitLocker recovery key before granting system access. Without this key, the system remains locked, effectively bricking the PC and potentially causing permanent data loss.

Microsoft Confirms the Issue

Microsoft has acknowledged the BitLocker recovery bug, confirming that a subset of Windows devices may unexpectedly boot into recovery mode after installing recent patches.

In a statement shared via Windows Latest and verified by Microsoft 365 Business and Windows 11 Enterprise license holders, the company said:

“Affected devices might boot into the BitLocker recovery screen, requiring users to enter the recovery key once. After the key is entered and the device restarts, it will boot normally without any further BitLocker prompts.”

While the issue does not appear to affect every Windows system, Microsoft warned that users who have not securely backed up their BitLocker recovery keys risk losing all stored data if they cannot retrieve them.

How to Check and Retrieve Your BitLocker Key

For users already impacted by the bug, recovery depends on whether the BitLocker recovery key was previously saved. Microsoft recommends checking the following locations:

  • Microsoft Account – Visit account.microsoft.com/devices/recoverykey to locate the key if BitLocker was linked to your profile.
  • Azure Active Directory (for business devices) – IT administrators can recover keys via the organization’s Azure portal.
  • Printed or Saved Copy – Some users may have stored their recovery key on a USB drive or printed it during setup.

If none of these methods are available, users may be unable to regain access to their data, making this one of the most serious Windows update issues of 2025.

Who Is Most Affected?

Reports indicate the bug primarily affects Intel-based laptops and ultrabooks that support Connected Standby, a feature designed to keep the device network-connected while in low-power mode.

This feature, while convenient for syncing notifications, can also make certain background processes more vulnerable to errors during updates — particularly firmware and encryption-related tasks.

Users with Microsoft Surface devices, Dell XPS laptops, and HP Spectre models have been among those reporting issues in community forums.

Microsoft’s Response and Fix

Microsoft says it has already developed a fix for the BitLocker recovery bug, which is currently being rolled out through Windows Update and Windows Server Update Services (WSUS).

However, enterprise customers using Microsoft 365 Business may need to manually deploy the patch across their networks. The company also reminded administrators to ensure all recovery keys are securely backed up before deploying future updates.

A Microsoft spokesperson reassured users that this is a one-time prompt issue:

“Once the recovery key is entered, the device will boot normally without further prompts. This is not an ongoing encryption failure.”

Lessons for Windows Users: Backup and Preparedness

The incident serves as a reminder of the importance of backing up BitLocker recovery keys and creating full system backups before major Windows updates. Even small update patches can occasionally trigger security mechanisms like BitLocker, especially when encryption or firmware settings are altered.

Technology experts also recommend users pause automatic updates for 7–10 days after major Windows patch releases to allow Microsoft to fix unexpected bugs before wider deployment.


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