Every year, I’m interested to hear where Gartner sees technology heading for CIOs and other IT leaders. Typically, the company’s IT Symposium/Xpo conference features a session on current trends, which reflects the current state of affairs, and another on predictions for the future.
Gartner Fellow Daryl Plummer set the tone for this year’s discussion by saying we’ve been living in “a world of shattered norms, where we can’t expect anything to be the same as it was last year or the…








