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OpenAI’s own support bot has no idea how ChatGPT works


openai-support-bot-hallucinates

ChatGPT’s support bot hallucinates a feature that doesn’t exist in the app.

Screenshot by Tiernan Ray/ZDNET

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ZDNET’s key takeaways

  • The ChatGPT app’s support bot hallucinates the program’s features.
  • OpenAI currently has no in-app bug reporting, a serious omission.
  • Recent chats show the support bot has gotten more knowledgeable.

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