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Artificial intelligence (AI) is rapidly moving from pilot projects to mainstream adoption in financial services, with the potential to boost efficiency, inclusion, and resilience, the National Payments Corporation of India (NPCI) said at the Global FinTech Fest (GFF) 2025 in Mumbai.
NPCI Non-Executive Chairman Ajay Kumar Choudhary said AI investments across banking, insurance, capital markets, and payments are projected to reach $100 billion by 2027, with 78% of financial organisations already deploying AI in at least one function — up from 55% in…
