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Uber faces controversy again as driver assaults passenger in Bengaluru

Ride-hailing giant Uber is back in the headlines, this time for an unfortunate incident involving one of its cab drivers accused of assaulting a woman in Bengaluru. The incident occurred when the woman mistakenly entered the wrong Uber cab.

Assault in Bengaluru’s Bhoganahalli Area

The unsettling event unfolded in a housing society located in the Bhoganahalli area, falling within the jurisdiction of Bellandur police station. The woman and her son had booked an Uber cab for a hospital visit with a specific pickup location.

Husband Reports Incident on Twitter

The incident came to light through a tweet from the woman’s husband, Ajay Agrawal, on the social media platform, X (formerly Twitter). Agrawal shared that his wife and son had accidentally boarded the wrong Uber cab, resulting in a physical assault by the driver.

Uber

Uber Responds and Driver Arrested

Uber responded to Agrawal’s tweet with an apology and a commitment to take appropriate actions against the accused driver. Subsequently, local authorities identified and arrested the driver, who hails from the Gadag district of the state.

Uber

Uber Pattern of Safety Concerns

This incident adds to a series of safety concerns involving Uber and other ride-hailing platforms. The platform has previously faced controversies over passenger safety and driver conduct. Such incidents highlight the need for enhanced safety measures and protocols within the ride-hailing industry to ensure the well-being of passengers and address security challenges.

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