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Odisha launches chatbot to make public services accessible to people



The Odisha government on Friday launched a unified WhatsApp chatbot that will make 120 services accessible like obtaining birth and income certificates to the people across the state.

People can also apply for driving and fertilizer licenses, and access incentives such as the National Family Benefits Scheme using the chatbot named ‘Ama Sathi’ (my companion) which was launched by Chief Secretary Manoj Ahuja, according to an official statement.

Available in Odia and English, the “one-stop digital assistant” is accessible via a single WhatsApp number…



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