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Amid rising concerns over artificial intelligence (AI) taking over jobs, a consultancy firm has said the adoption of technology can impact and ‘reshape’ half the roles in Indian banking sector.
In a report, Boston Consulting Group (BCG) said that the gains in productivity are limited despite a nearly five-times increase in information technology spending of banks over the last decade.
The firm forecast actual productivity gains at 1 per cent for Indian banks, adding that added that lenders from the country are behind their global counterparts.
It…
