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Swiggy has increased the platform fee for its food delivery business to Rs 14 from Rs 12 in certain geographies, where it is witnessing a surge in orders.
Platform fee is a flat charge that customers of Swiggy and its rival Zomato pay on their food delivery orders.
People in the know said that the Rs 2 increase by Swiggy was rolled out for certain pockets on Friday, and it will roll back the hike once the demand surge cools down.
To be sure, the Rs 14 platform fee is inclusive of goods and services tax (GST). Zomato, excluding GST, levies a Rs 10 charge…
