The pilot project, done in partnership with Jet Airways, which was still operational back then, went smoothly. But it was much harder to pull off, than it seemed.
“Back then, everything was manual,” recalls Suresh Khadakbhavi, now chief executive officer (CEO) of the Digi Yatra Foundation. “We realized that identity and travel document validations were done by different systems, and we could unify them digitally.”
Working with a few manufacturers, his team prototyped a system…








