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The workplace of tomorrow will be a blend of human employees and digital agents powered by artificial intelligence (AI), according to Surya Gummadi, President of the Americas at Cognizant.
Speaking exclusively to CNBC-TV18, Gummadi emphasised that while the exact balance between people and AI-driven agents is still evolving, “it is established that we are going to have a mix of physical employees and an agentic workforce.”
Unlike previous technology revolutions, AI and generative AI are now democratised, accessible, and can be trained and deployed…
