The National Payments Corporation of India (NPCI) has rolled out updated guidelines aimed at boosting the speed and efficiency of UPI transactions. Key services like payment initiation, status updates, and reversals will now process in just 10 to 15 seconds—down from the earlier 30 seconds—reducing delays and failed transaction rates. The new policy also introduces daily limits, restricting users to 50 balance inquiries and 25 account lookups. For recurring payments via auto mandates, one initial attempt and up to three retries are allowed, excluding peak usage hours between 10 AM–1 PM and 5 PM–9:30 PM. These enhancements are expected to improve the overall experience for users, banks, UPI platforms (such as PhonePe, Google Pay, and Paytm), and merchants. More system upgrades are anticipated post-July to further boost performance and scalability.
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