AI Agents: Why Workflows Are the LLM Use Case to Watch

There’s an unsung hero of the modern enterprise: the workflow. It’s sometimes called a rules engine, a process flow, a single-state machine or a software-defined workflow. In a user interface (UI), it’s a “wizard.” Developers often call it (somewhat dismissively) “the business logic.”

I want you to take a moment to appreciate this unsung hero’s quiet dignity because we’re about to throw the white-hot light of Silicon Valley hype on its doorstep: AI agents.

There’s so much written about AI, large language models (LLMs) and…